Contact Us
How to reach this website — and how to reach SASSA for help with your own application.
Contact this website
Use the form below to report an error in a guide, suggest a topic, or send feedback. Do not send your ID number, PIN, OTP or banking details. We cannot help with individual applications.
Site owner note: install a free form plugin (WPForms or Contact Form 7), create a form, and replace this box with its shortcode using the Shortcode widget in Elementor.
Need help with your own application?
Contact SASSA directly — only SASSA can see or change your application:
Official portal
Check your status, apply, appeal and update banking details on the official SRD website.
Toll-free line
Call SASSA on 0800 60 10 11 on weekdays during office hours.
SASSA office
Visit your nearest SASSA office with your original ID document.
Need official help with your own application?
Use only the official SASSA portal, visit a SASSA office, or call the SASSA toll-free line on 0800 60 10 11. Always confirm contact details on sassa.gov.za. This website cannot see or change your application.